Learnings

<p>Guesses vs. Data as Basis for Design Recommendations </p>

<p>Groupthink in UX Work </p>

<p>Three Pillars of User Delight </p>

<p>Data-Driven Design: What It Is and Why It Matters </p>

<p>How Long is a Customer Satisfaction Survey? (TLDR: 3 to 5 minutes, or 15 to 20 questions max is ideal) </p>

<p>Working from home means researching from home… but how? </p>

<p>Democratize User Research in 5 Steps </p>

<p>Maze UX Leadership Playbook: Democratizing Research to Deliver Impact at Scale </p>

<p>Use These Frameworks To Make Your UX Research Results Stick </p>

<p>The State of User Research 2022 </p>

<p>12 templates and checklists to get you started with usability testing. </p>

<p>How and Why We Do UX Research </p>

<p>Impact &amp; UX Research: What is it and how do we know we've achieved it? </p>

<p>The Unstuck Map: A simple way to keep product innovation under control while going fast </p>

<p>How to Leverage NPS for Greater Retention and Product Stickiness </p>

<p>Researchers are one step closer to injecting probability into deterministic machines. </p>

<p>5 steps to a hypothesis-driven design process </p>

<p>Benchmarking — a 6-step plan for assessing your competition: </p>

<p>A handy list of questions to be applied in user-feedback surveys, from IDF </p>

<p>the difference between active and passive customer feedback </p>

<p>Software Development Trends 2020: Latest Research And Data </p>

<p>what is the Hawthorne Effect and how it can affect usability test results </p>

<p>tips and resources to get better at UX interviews </p>

<p>Google has a portal with their research, guides and case studies about strategy, innovation and other interesting subjects </p>