Learnings

<p>What Are Vanity Metrics and How to Stop Using Them: </p>

<p>Measuring the right North Star metric </p>

<p>Measuring product design impact — KPIs, NPS, etc. </p>

<p>MTTR is a Misleading Metric—Now What? </p>

<p>If you can't measure it, you can't improve it. - Peter Drucker</p>

<p>Key performance indicator (KPI) examples for metrics, measurements, objectives and key results (OKRs): </p>

<p>Are you an Elite DevOps performer? Find out with the Four Keys Project </p>

<p>How to Leverage NPS for Greater Retention and Product Stickiness </p>

<p>What is NPS? And why you should know how it works </p>

<p>Convince managers to address Tech Debt with Enclosure Diagrams: </p>

<p>Why Percentiles Don’t Work the Way You Think: </p>

<p>"In the sciences, metrology is serious business. In the field of software development, it <em>should</em> be serious, but more often it’s just theatre; an exercise in the ritualistic use of numbers to cast a scientific aura around an otherwise irrational management process" </p>

<p>Create and track OKR objectives and results with this simple tool </p>

<p>Nice podcast episode on analyzing metrics and taking action on it: </p>

<p>"If you want to have stretch goals, you better have open ears" - great interview with Amy Edmondson, who first identified the concept of psychological safety in work teams: </p>

<p>2019 Ecommerce KPI Study </p>

<p>Pitfalls of Conversion-Rate-Only concern: </p>

<p>Quantitative User-Research Methodologies: An Overview </p>

<p>Metrics versus experience </p>

<p>the best practices for setting product metrics </p>

<p>The best way to track revenue on mixpanel: </p>

<p>Enable <code>heroku labs:enable log-runtime-metrics</code> to get detailed runtime metrics about your dynos.</p>

<p>[PT] Algumas métricas relevantes para empresas que trabalham com SaaS ou Software on-demand </p>

<p>Talk about metrics on Djangocon US: </p>